At Elevate Branding LLC, we are committed to protecting the privacy of our customers. This Privacy Policy describes how we collect, use, and share your personal information when you visit www.elevatebrandingpdx.com (the "Site") or purchase our custom embroidery, direct-to-film (DTF) printing, and laser engraving services.

1. Personal Information We Collect

When you interact with us, we collect certain information to provide a seamless custom branding experience:

•Order Information: When you make a purchase, we collect your name, billing/shipping address, payment information (processed via Square), email address, and phone number.
•Project Assets: We collect and store any artwork, logos, or designs you upload for the purpose of fulfilling your embroidery or engraving orders.
•Automated Collection: We use cookies, Google Analytics, and Facebook Pixels to collect information about your device, IP address, and how you interact with our Site to improve our marketing and user experience.

2. How We Use Your Information

We use the information we collect to:

•Fulfill orders (including arranging shipping via UPS and providing invoices/order confirmations).
•Communicate with you regarding design proofs and project approvals.
•Screen for potential risk or fraud.
•Provide you with targeted advertisements or marketing communications we believe may be of interest to you (via Facebook Pixel and Analytics).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information, as described above:

•Square: We use Square to power our online store and process payments securely.
•UPS: We share your shipping details with UPS to deliver your custom apparel and engraved goods.
•Marketing & Analytics: We use Google Analytics to understand how customers use the Site and Facebook Pixels to measure the effectiveness of our advertising.

Note: We do not sell your personal information to third parties. We may only share your information to comply with applicable laws or respond to a lawful request for information.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information and custom design files for our records unless and until you ask us to delete this information. This allows for easier re-ordering of your custom branded items in the future.

5. Your Rights

If you are a resident of certain states (such as California), you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

6. Contact Us

For more information about our privacy practices, or if you have questions, please contact us by email at:

deb@elevatebrandingpdx.com